Front Desk Associate

PHYSICIANS GROUP SERVICES, PA • Jacksonville, FL

8d • Onsite

About The Position

Coastal Health is seeking a friendly, professional, and dependable Front Desk Receptionist for its Northside Spine & Pain office in Jacksonville, Florida. The role involves welcoming patients and supporting the administrative operations of a fast-paced medical office. The ideal candidate has strong customer service and organizational skills, attention to detail, and the ability to create a positive first impression for patients.

Requirements

• Minimum 1–3 years of experience in the medical field preferred.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with computers and electronic medical records.
• Ability to work efficiently in a fast-paced environment.
• Multi-tasking, flexibility, telephone skills, time management, organization, attention to detail, scheduling, word processing, professionalism, quality focus, and a team-driven attitude.
• Reliable transportation.

Nice To Haves

• Previous medical office or front desk experience.
• Experience in a specialty practice.
• Knowledge of insurance verification and medical scheduling.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Verify patient demographics, insurance information, and identification.
• Schedule, confirm, and manage patient appointments.
• Answer incoming phone calls and direct inquiries appropriately.
• Collect copayments and outstanding patient balances.
• Obtain and maintain accurate patient information.
• Coordinate patient check-out and follow-up appointments.
• Communicate effectively with clinical staff and providers.
• Maintain an organized and welcoming front office environment.
• Assist with additional administrative duties as needed.

Benefits

• Competitive pay based on experience.
• Comprehensive benefits package.
• 401(k) retirement plan.
• Paid time off.
• Seven paid holidays.
• Opportunity to grow with an established and expanding healthcare organization.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed