Hourly Student Employment - Front Desk Assistants
About The Position
The ECU Department of Student Engagement is seeking several Front Desk Assistants. This role serves as the initial point of contact for students entering the suite, requiring individuals who are approachable and eager to assist student organization leaders. Responsibilities include managing office functions such as answering phones, handling mail and packages, making copies, and granting access to student organization lockers. Assistants will also answer basic questions regarding Fraternity and Sorority Life councils and student organizations. A key aspect of the role involves becoming proficient in the Pirate Experience platform to provide tutorials and guidance to student organizations on its functions. Additionally, the Front Desk Assistant will manage the student engagement email account, responding to or forwarding emails as appropriate. Maintaining the cleanliness of the Student Engagement suite, including tidying up the space, is also part of the duties. Some assistants may be involved in marketing efforts, including social media posting and management, and assisting with office branding. Preparation for campus activities, involvement fairs, and programs will also be required. Other tasks may be assigned as needed.
Requirements
- Must be a student.
- Approachable demeanor.
- Willingness to help student organizations.
Nice To Haves
- Familiarity with Fraternity and Sorority Life councils.
- Knowledge of student organizations.
- Proficiency in the Pirate Experience platform (will be trained).
Responsibilities
- Serve as the first point of contact for students entering the suite.
- Answer phones.
- Pick up mail and packages.
- Make copies for student organizations.
- Give student organization leaders access to lockers.
- Answer basic questions related to Fraternity and Sorority Life councils and student organizations.
- Become a specialist of the Pirate Experience platform and provide tutorials/101s.
- Monitor the student engagement email account, respond to emails, or forward them to the proper channels.
- Aid in maintaining the cleanliness of the Student Engagement suite.
- Participate in marketing, posting on social media, monitoring social media, and assisting with office branding.
- Participate in preparation for upcoming campus activities, involvement fairs, and programs.
- Perform other tasks as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
