Front Desk Assistant - Bedford, NY
Vetcor•Bedford, NY
•Onsite
About The Position
Bedford Greenwich is hiring a Front Desk Assistant. As a Front Desk Assistant, you’ll play a key role in creating a positive experience for clients while helping ensure smooth daily operations within the clinic. Our veterinary receptionists love Bedford Greenwich because of the supportive and friendly team environment, meaningful work helping pets and their families, opportunities for professional growth and training, positive, collaborative workplace culture, and a role that combines client care with administrative skills.
Requirements
- Previous customer service or front desk experience (veterinary preferred)
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Proficiency with computers and willingness to learn practice software
- Compassionate, professional, and team-oriented attitude
- Genuine love for animals and empathy for pet owners
Responsibilities
- Greet clients and pets while managing check-ins and check-outs
- Answer phones, respond to emails, and handle client inquiries
- Schedule, confirm, and follow up on appointments
- Process payments and maintain accurate client and patient records
- Support daily clinic operations, including inventory and organization
- Maintain a clean, welcoming front desk and reception area
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Flexible approach to compensation that will reflect your skillset and future performance
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
