Front Desk Assistant - Bedford, NY

Bedford Greenwich Animal Hospital•Town of Bedford, NY

2d•Onsite

About The Position

Bedford Greenwich is hiring a Front Desk Assistant. This role is crucial in creating a positive experience for clients and ensuring smooth daily operations within the clinic. The ideal candidate will be a friendly, organized professional who loves working with people and pets. Bedford Greenwich is dedicated to providing compassionate, high-quality care to pets and peace of mind to their owners, fostering a supportive and welcoming team environment that values professionalism, empathy, and collaboration.

Requirements

Previous customer service or front desk experience (veterinary preferred)
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency with computers and willingness to learn practice software
Compassionate, professional, and team-oriented attitude
Genuine love for animals and empathy for pet owners

Responsibilities

Greet clients and pets while managing check-ins and check-outs
Answer phones, respond to emails, and handle client inquiries
Schedule, confirm, and follow up on appointments
Process payments and maintain accurate client and patient records
Support daily clinic operations, including inventory and organization
Maintain a clean, welcoming front desk and reception area

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Sick Time / Paid Time Off