Front Desk Coordinator - Brooklyn, NY

The Joint Chiropractic•New York, NY

2d•Onsite

About The Position

The Joint Chiropractic is seeking a Front Desk Coordinator for a clinic opening on June 1st in Brooklyn, NY. The company is a leader in the chiropractic industry, known for revolutionizing access to chiropractic care with its retail healthcare business model. It is the nation's largest operator, manager, and franchisor of chiropractic clinics, providing convenient and affordable care without the need for insurance. The role involves working with a world-class organization that values health and wellness, aiming to provide excellent service to patients and help them achieve their health goals. The position is with a franchisee of The Joint Corp., an independent business owner.

Requirements

Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Be able to prioritize and perform multiple tasks.
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Willingness to learn and grow.
Accepting constructive criticism in a positive manner and using it as a learning tool.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.

Nice To Haves

Office management or marketing experience a plus!

Responsibilities

Providing excellent services to members and patients.
Gaining memberships in order to meet sales goals.
Greeting members and patients upon arrival.
Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace.
Confident in presenting and selling memberships and visit packages.
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.
Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Participate in marketing/sales opportunities to help attract new patients into our clinics.
Educate Patients on wellness offerings and services.
Share personal Chiropractic experience and stories.
Manage the flow of patients through the clinic in an organized manner.