Front Desk Assistant

University of Arkansas SystemFayetteville, AR
Onsite

About The Position

The University of Arkansas is seeking a Front Desk Assistant for the Student Success & Recruitment department. This temporary, fixed-term position involves greeting prospective students, families, and guests, answering the front desk phone, and performing general administrative tasks for the Honors College front desk. The role requires strong organizational and time management skills, computer proficiency in Word and Excel, the ability to create name tags, and effective use of Outlook scheduling. Excellent telephone etiquette, including answering questions, transferring calls, taking messages, and retrieving voicemails, is essential. Student staff are expected to be knowledgeable about other Honors College requirements and Deans, and to be proactive contributors. Occasional event support may be required. The front desk operates weekdays from 8 a.m. to 8 p.m., and student staff must be prepared to open at 8 a.m. or close at 8 p.m. Regular, reliable attendance and the ability to maintain positive working relationships are critical.

Requirements

  • Educational equivalency of a High School Diploma.
  • Being organized and a good time manager.
  • Computer skills preferred for Word, Excel.
  • Ability to make name tags.
  • Ability to use Outlook schedule.
  • Good telephone skills, answering questions, knowing how to transfer, take messages and retrieve voice mail.
  • Students should be informed of other Honors Colleges' requirements and their Deans.
  • Willingness to be a contributor and take initiative.
  • Students should be prepared to occasionally work events.
  • Student staff should be prepared to arrive at the Honors College and open at 8 a.m. or close at 8 p.m., based on availability.
  • Regular, reliable, and non-disruptive attendance is an essential job duty.
  • Ability to create and maintain collegial, harmonious working relationships with others.
  • Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

  • Computer skills preferred for Word, Excel.
  • Ability to make name tags.
  • Ability to use Outlook schedule.

Responsibilities

  • Greeting prospective students, families, and guests.
  • Answering the front desk phone.
  • Performing general tasks associated with the Honors College front desk.
  • Occasionally working events.
  • Opening the Honors College at 8 a.m. or closing at 8 p.m., based on availability.

Benefits

  • University contributions to health, dental, life and disability insurance.
  • Tuition waivers for employees and their families.
  • 12 official holidays.
  • Immediate leave accrual.
  • Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
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