Front Desk Assistant

EnviroScience, Inc.Stow, OH
Onsite

About The Position

The Front Desk Assistant is part of the internal EnviroScience administrative team and reports to the Senior Logistics and Facility Manager. This highly-visible position plays a key role in ensuring the office runs smoothly by supporting a wide range of functions across multiple departments in the organization. The position is full time and in-office.

Requirements

  • High School Diploma
  • 2+ years in administrative role
  • Excellent typing skills, proficiency in Microsoft Office Suite
  • Ability to use office equipment (i.e. telephone system, printer, and fax machine)
  • Customer-focused; adept at prioritizing, scheduling, and multitasking
  • Strong organizational skills
  • Self-starter with excellent interpersonal skills, ability to multi-task
  • Excellent communication skills, comfortable interacting with senior management
  • Demonstrated critical thinking skills and ability to exercise good judgement

Nice To Haves

  • Associate’s Degree
  • 3+ years in Front Desk role

Responsibilities

  • Front Desk Management
  • Manage inbound phone calls, email, and general correspondence inquiries; route to appropriate person/department
  • Greet and direct both scheduled and impromptu visitors
  • Manage office mail/packages including collection, sorting, and distribution of incoming mail. Mail outgoing parcels; maintain postage meter
  • Prepare shipments for UPS/USPS/FedEx including tracking and troubleshoot delivery issues
  • Maintain inventory of office supplies, reorder as appropriate
  • Complete requests for faxing, filing, photocopying, scanning, collating and binding
  • Manage and execute employee business card and ID programs
  • Department Support
  • Offer support to multiple departments to assist in completing their projects and initiatives
  • Schedule and organize meetings or department events as requested; set up meeting rooms and order lunch as appropriate
  • Support specifically the Human Resources department with administrative tasks
  • Office duties
  • Oversee office services such as maintenance service providers
  • Ensure coffee stations and office kitchen is well stocked and organized
  • Direct and assist building maintenance vendor activity
  • Ensure all meeting rooms are tidy and stocked with necessary supplies
  • Other responsibilities as assigned
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