Front Desk Assistant
About The Position
LifeWorks Wellness Center is seeking a friendly and organized Front Desk Assistant to join our patient-centered clinic. In this role, you will be the first point of contact for our patients, creating a warm and welcoming experience from the moment they arrive. You will play an important part in helping patients feel comfortable and informed as they move through our clinic. LifeWorks Wellness Center is one of the largest integrated practices in the U.S. Patients travel from all over the world to receive our holistic, life-changing treatments for chronic health conditions.
Requirements
- Excellent customer service skills with a warm, welcoming attitude.
- Strong communication skills and ability to work collaboratively with clinic staff.
- Ability to multitask and stay organized in a fast-paced environment.
- High attention to detail and reliability in maintaining a tidy, well-stocked reception area.
- Demonstrated professionalism, integrity, and commitment to patient care.
- Must be able to pass a criminal background check & drug screen.
- Must speak English.
- Must have excellent interactive communication skills, making patients feel comfortable and at-ease.
Nice To Haves
- Prior experience in a customer service, or front desk role preferred.
- Experience in a medical or clinical office setting is a plus.
- Experience using basic office or scheduling software is a plus.
- Any other language is a plus.
Responsibilities
- Greet and welcome patients warmly as they arrive at the clinic.
- Direct and escort patients to the appropriate area or check-in point.
- Answer patient questions and provide clear guidance on where to go next.
- Keep the reception and waiting area clean, organized, and presentable at all times.
- Monitor and restock reception area supplies, including coffee, water, and other guest amenities.
- Maintain a calm, friendly, and professional demeanor with all patients and visitors.
- Communicate effectively with clinical and administrative staff regarding patient arrivals.
- Assist with general front office tasks as needed to support daily clinic operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
