Front Desk Agent
Alphabe Insight Inc•Detroit, MI
•$17 - $27•Onsite
About The Position
We are seeking a highly professional and personable Front Desk Agent to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and positive experience from the moment they walk through our doors. The ideal candidate will possess exceptional communication and organizational skills, a friendly and approachable demeanor, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Requirements
- High school diploma or equivalent; additional hospitality training is a plus.
- Previous experience in a front desk or customer service role preferred.
- Excellent verbal and written communication skills.
- Proficiency in using computer systems and reservation software.
- Strong organizational and multitasking abilities.
Responsibilities
- Greet and welcome guests upon arrival with a warm and friendly attitude.
- Manage the check-in and check-out process efficiently and accurately.
- Respond promptly to guest inquiries, requests, and complaints in a courteous manner.
- Maintain updated knowledge of hotel services, promotions, and local attractions to assist guests effectively.
- Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and resolve issues.
Benefits
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
