Front Desk Agent

Residence Inn Greenville Spartanburg Airport • Greenville, SC

7h

About The Position

Flynn Hospitality is hiring a Front Desk Agent to provide guest service and support hotel operations. The role involves welcoming and checking in guests, managing reservations and payments, responding to inquiries, resolving issues, coordinating with housekeeping and engineering, and promoting Marriott loyalty programs and amenities. Candidates should have friendly, polished customer service skills, be able to multitask and remain calm under pressure, and have open availability for all shifts, including overnights. Hotel front desk experience is preferred, and experience with PMS systems such as FOSSE is a plus.

Flynn Hospitality describes its workplace as welcoming and inclusive and emphasizes employee recognition, career growth, training, and promotion from within. The company states that it is an Equal Opportunity Employer and encourages applicants from all backgrounds.

Requirements

• Friendly, polished customer service skills.
• Ability to multitask and stay calm under pressure.
• Open availability for all shifts, including overnights.

Nice To Haves

• Hotel front desk experience is preferred.
• Experience with PMS systems such as FOSSE is a plus.

Responsibilities

• Welcome and check in guests using Hilton or Marriott systems.
• Handle reservations, payments, and guest inquiries.
• Resolve guest issues with professionalism and positivity.
• Communicate with housekeeping and engineering as needed.
• Promote Marriott loyalty programs and upsell amenities.

Benefits

• Industry-leading benefits supporting health, financial goals, and work-life balance.
• Competitive pay and recognition.
• Career growth and training through hands-on learning and mentorship.
• Hotel discounts.
• Flexible scheduling.
• Tuition assistance and training programs.
• Retirement savings plans, including a 401(k) with company match.
• A welcoming and inclusive team culture.
• Promotion from within.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed