Front Desk Agent
Residence Inn•Indianapolis, IN
About The Position
We are looking for individuals to provide excellent customer service to hotel guests. The Front Desk Agent interacts with guests by phone and in person, checks guests into the hotel, answers questions, greets guests as they come and go, and chats with them about their stay or travel plans. A successful agent is attentive to every guest and maintains a friendly, welcoming manner.
Requirements
- Be attentive to every guest encountered.
- Be able to stand on your feet for 8 hours.
- Have working knowledge of computers.
- Be able to lift and move up to 25 lbs.
- Have a friendly manner and smile.
Responsibilities
- Provide excellent customer service to hotel guests.
- Talk with guests on the phone.
- Check guests into the hotel.
- Assist guests with questions.
- Greet guests as they come and go.
- Chat with guests about their stay or travel plans.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
