Front Desk Agent

United Dental PartnersArlington Heights, IL
Onsite

About The Position

We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office.

Requirements

  • Previous administrative work in a dental office is required
  • Positive attitude and enthusiasm for the workday
  • Excellent customer service skills with an outgoing, people friendly personality
  • The ideal applicant will display and demonstrate excellent communication skills with staff and patients
  • Desire to learn new skills and expand your potential
  • Schedule is Monday - Saturday, with one day off

Nice To Haves

  • MUST HAVE PREVIOUS DENTAL EXPERIENCE

Responsibilities

  • Greet patients and check guests in according to established office protocols and verify and update patient information
  • Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
  • Collect payments from patients at time of treatment and Inform patients of financial treatment plan options
  • Manage inbound and outbound calls in a timely manner

Benefits

  • Full Medical Insurance with BCBS, employer pays on average 66% of premium!
  • Dental/Vision
  • Short Term and Long Term Disability Coverage
  • Life Insurance
  • 401(k) with matching
  • Flexible Spending account
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