Front Desk - Hotel

Medical Diagnostic Laboratories•Princeton, NJ

1d•Onsite

About The Position

The Peacock Inn, a boutique upscale restaurant located in the heart of downtown Princeton, New Jersey, is seeking an experienced and team-oriented candidate for a Part Time Front Desk Agent position. This landmark colonial-style mansion has been transformed into a modern luxury 16-room hotel, embodying a commitment to service excellence. We aim to provide personalized service to make every guest's experience enjoyable and memorable. The ideal candidate will have a genuine interest in elite hospitality and be willing to work weekdays, nights, weekends, and/or holidays.

Requirements

High school diploma and/or equivalent
Genuine interest in elite hospitality
Willingness to work weekdays, nights, weekends and/or holidays

Nice To Haves

Bilingual in Spanish

Responsibilities

Communicate with the booking, housekeeping, and maintenance departments to ensure prompt responses to guests’ needs.
Make reservations or appointments for guests who want to avail themselves of local entertainment or services.
Answer guest calls and record details of each conversation for future follow-up.
Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues.
Maintain constant communication with guests in advance of weddings, corporate retreats, and other in-house events to ensure preparedness.
Report any accidents or injuries to senior management staff immediately.
Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager.