Four Points Houston Energy Corridor - Front Desk Agent

Aimbridge Hospitality • Houston, TX

7d

About The Position

The Front Desk Agent is the face of the hotel and is responsible for providing a welcoming guest experience, including smooth check-ins and friendly farewells. The role involves managing reservations, guest requests, and unexpected issues while keeping front-desk operations organized and precise. The agent provides warm, high-quality service, communicates clearly with guests and colleagues, solves problems quickly, and manages multiple tasks including check-ins, check-outs, and financial details.

A high school diploma or equivalent is required. Experience in a hotel or related field is preferred. Familiarity with hotel management software and the Microsoft Office suite is also noted.

After an initial waiting period, employees hired into full-time positions are eligible for a benefits package. The property is located in Houston's Energy Corridor, near Interstate 10.

Requirements

• High school diploma or equivalent.
• Familiarity with hotel management software.
• Familiarity with the Microsoft Office suite.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Welcome guests and provide friendly, high-quality service throughout their stay.
• Handle guest questions and requests to help make their stay positive.
• Communicate clearly with guests and coordinate with the hotel team.
• Respond quickly and effectively to problems or unexpected challenges.
• Manage reservations, check-ins, and check-outs.
• Handle financial details and keep front-desk operations organized.

Benefits

• Daily Pay
• Medical coverage
• Dental coverage
• Vision coverage
• Short-term disability income insurance
• Long-term disability income insurance
• Term life and AD&D insurance
• Paid time off
• Employee Assistance Program
• 401(k) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED