Front Desk Agent All Shifts
Lexima•Wichita, KS
About The Position
We are seeking a reliable and detail-oriented Night Auditor to join our hotel team. The Night Auditor manages the front desk during the overnight shift, handles guest check-ins and check-outs, and completes daily financial and operational tasks to support smooth hotel operations. The successful candidate has excellent customer service skills and can work efficiently in a fast-paced environment.
Requirements
- Strong communication and interpersonal skills.
- Ability to multitask and handle a high-volume workload.
- Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.
- Excellent attention to detail and problem-solving skills.
- Flexibility to work overnight shifts, including weekends and holidays.
Nice To Haves
- Previous experience as a night auditor or in a customer service role is preferred.
Responsibilities
- Manage the front desk during the overnight shift, including handling guest check-ins and check-outs.
- Answer phone calls and respond to online inquiries in a timely and professional manner.
- Handle guest requests, such as booking tours or making restaurant reservations.
- Assist with check-in and check-out processes, including handling payments and issuing keys.
- Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports.
- Monitor and maintain inventory of supplies and equipment.
- Perform light cleaning duties, such as wiping down counters and restocking supplies.
- Perform other duties as assigned.
Benefits
- Competitive salary.
- Employee discounts on hotel rooms and amenities.
- Opportunities for advancement within the company.
- Professional development opportunities.
- Positive and supportive work environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
