Front Desk Agent - White Elephant
WHITE ELEPHANT RESORTS MANAGEMENT LLC•Nantucket, MA
•$0 - $23•Onsite
About The Position
White Elephant Resorts is seeking a Front Desk Agent for the 2026 summer season to check-in/check-out hotel guests courteously and efficiently.
Requirements
- Experience with computers and Microsoft Office essential
- Work well under pressure
- Possess excellent communication skills
- Be organized
- Be flexible
- Be self-motivated
- Have a great sense of humor
Responsibilities
- Process all payments according to established hotel requirements
- Provide information and assistance all guests and visitors throughout the shift
- Meet with Supervisor to review daily assignments and priorities
- Answer department telephone within 3 rings, using correct greeting and telephone etiquette
- Promote positive guest relations to all individuals approaching the Front Desk
- Confirm reservation in system and review all noted information
- For guests without a reservation, sell a room type agreed upon
- Register guest in the computer and generate a registration card
- Communicate services and amenities of the hotel to guests
- Introduce Bell Person to escort guest and transport their luggage to the room
- Communicate VIP arrivals to designated personnel for escort and delivery of amenities
- Accommodate room changes
- Handle requests for late check-outs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
