Front Desk Administrator (Weekends) (@properties)

CompassChicago, IL
$19 - $21Onsite

About The Position

This is a full-time, in-office role based out of multiple @properties offices in Chicago, IL. The Front Desk Administrator is the first point of contact for visitors and callers, operating a multiline telephone system, greeting guests, and providing support to office staff. The role involves managing incoming calls, answering questions about the organization, performing basic searches and updates in the Multiple Listing Service (MLS), and working on various projects. Additionally, the administrator will create and maintain schedules, support agents with technology and office procedures, handle mail and faxes, perform general clerical duties, order supplies, and maintain office cleanliness.

Requirements

  • 1-2 years of related experience
  • High school diploma or GED

Nice To Haves

  • Real estate experience a plus

Responsibilities

  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
  • Answers questions about organization and provides callers with address, directions, and other information as necessary
  • Perform basic searches, updates and audits in the Multiple Listing Service (MLS)
  • Work on specific projects assigned weekly, monthly and quarterly.
  • Create recruiting packets, listing/buyer packets, and update form drawers
  • Create and maintain schedules
  • Supports Agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT and directing agents to appropriate department when needed
  • Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinate inter-office deliveries
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
  • Performs other clerical duties as needed, maintaining files, photocopying, scanning and collating
  • Order office and kitchen supplies
  • Performs daily cleaning duties throughout office, including kitchen and bathrooms
  • Restocking supplies throughout the office and taking weekly inventory
  • Other duties and projects as assigned

Benefits

  • Paid vacation
  • Holidays
  • Sick time
  • Parental leave
  • Recharge leave
  • Medical benefits
  • Tele-health benefits
  • Dental benefits
  • Vision benefits
  • 401(k) plan
  • Flexible spending accounts (FSAs)
  • Commuter program
  • Life insurance
  • Disability insurance
  • Maven (a support system for new parents)
  • Carrot (fertility benefits)
  • UrbanSitter (caregiver referral network)
  • Employee Assistance Program
  • Pet insurance
  • Bonuses
  • Restricted stock units
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