Front Desk Administrator (Weekends) (@properties)

Compass•Chicago, IL

1d•Onsite

About The Position

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. This is a full-time, in-office role based out of multiple @properties offices in Chicago, IL. The schedule for this role is Thursday through Monday, with Tuesdays and Wednesdays off. Monday, Thursday, and Friday hours are 8:30 AM – 5:00 PM (including a 30-minute unpaid break). Saturday and Sunday hours start at 7:30 AM to complete a full 8-hour shift (including a 30-minute unpaid break), with the office open to the public from 9:00 AM – 4:00 PM. As a Front Desk Administrator, you will operate a multiline telephone system, greet customers and visitors, and support office staff.

Requirements

1-2 years of related experience
High school diploma or GED

Nice To Haves

Real estate experience a plus

Responsibilities

Welcome on-site visitors, determine the nature of their business, and announce visitors to appropriate personnel.
Answer incoming telephone calls, determine the purpose of callers, and forward calls to the appropriate personnel or department.
Answer questions about the organization and provide callers with address, directions, and other information as necessary.
Perform basic searches, updates, and audits in the Multiple Listing Service (MLS).
Work on specific projects assigned weekly, monthly, and quarterly.
Create recruiting packets, listing/buyer packets, and update form drawers.
Create and maintain schedules.
Support Agents by answering questions and providing training related to technology and communicating office procedure information.
Provide information about MLS, rentals and tenant screening, marketing, IT, and direct agents to the appropriate department when needed.
Receive, sort, and route mail, maintain and route publications, communicate with the messenger service, and coordinate inter-office deliveries.
Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
Perform other clerical duties as needed, including maintaining files, photocopying, scanning, and collating.
Order office and kitchen supplies.
Perform daily cleaning duties throughout the office, including the kitchen and bathrooms.
Restock supplies throughout the office and take weekly inventory.
Perform other duties and projects as assigned.

Benefits

Paid vacation
Holidays
Sick time
Parental leave
Recharge leave
Medical benefits
Tele-health benefits
Dental benefits
Vision benefits
401(k) plan
Flexible spending accounts (FSAs)
Commuter program
Life insurance
Disability insurance
Maven (a support system for new parents)
Carrot (fertility benefits)
UrbanSitter (caregiver referral network)
Employee Assistance Program
Pet insurance
Participation in incentive programs (which may include eligible cash, equity, or commissions)