Front Desk Administrator

Compass • Hinsdale, IL

22h • Onsite

About The Position

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

Please note this is a full-time, in-office role primarily based in the Hinsdale office and other Chicagoland offices (M-F 8:30a-5p)

As a Front Desk Administrator, you are the person who operates a multiline telephone system to answer incoming calls and direct callers, greet customers and visitors, direct them to appropriate personnel, and support office staff by performing the following duties:

Requirements

• 1-2 years of related experience
• High school diploma or GED

Nice To Haves

• Real estate experience a plus

Responsibilities

• Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel
• Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or department
• Answers questions about the organization and provides callers with address, directions, and other information as necessary
• Performs basic searches, updates,s and audits in the Multiple Listing Service (MLS)
• Work on specific projects assigned weekly, monthly, and quarterly.
• Create recruiting packets, listing/buyer packets, and update form drawers
• Create and maintain schedules
• Support agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT, and directs agents to the appropriate department when needed
• Receives, sorts, and routes mail; maintains and routes publications while communicating with the messenger service; coordinates inter-office deliveries
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
• Performs other clerical duties as needed, maintaining files, photocopying, scanning, and collating
• Orders office and kitchen supplies
• Performs daily cleaning duties throughout the office, including the kitchen and bathrooms
• Restocking supplies throughout the office and taking weekly inventory
• Other duties and projects as assigned

Benefits

• Participation in our incentive programs (which may include eligible cash, equity, or commissions)
• paid vacation
• holidays
• sick time
• parental leave
• recharge leave
• medical
• tele-health
• dental and vision benefits
• 401(k) plan
• flexible spending accounts (FSAs)
• commuter program
• life and disability insurance
• Maven (a support system for new parents)
• Carrot (fertility benefits)
• UrbanSitter (caregiver referral network)
• Employee Assistance Program
• pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED