Front Desk Administrator - Tigard + Highlands

Mindful Support Services • Portland, OR

3d • Onsite

About The Position

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. This is a part-time, 100% in-office position at both our Tigard and Highlands (Oregon) locations, requiring 25 hours per week. The schedule includes Saturdays 8:00 am-4:00 pm, Tuesdays 9:00 am-5:00 pm, and Wednesdays 10:00 am-6:00 pm. Business hours are Monday-Friday 7 am-8 pm and Saturday 8 am-4 pm. Candidates with restaurant and hospitality backgrounds are encouraged to apply. Applicants from all fields are encouraged to apply. A background check is required. It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. Individuals receiving clinical services at Mindful Therapy Group must wait until their care is discontinued before beginning employment.

Requirements

• Strong work ethic and ownership of your role
• Willingness to work through difficult interactions in mental health office setting
• Ability to multi-task and prioritize
• Professional written and verbal communication with clients and providers
• Motivation to receive feedback and continually grow
• Ability to travel to Tigard and/or Highlands for shifts throughout the week

Nice To Haves

• Candidates with restaurant and hospitality backgrounds are encouraged to apply.

Responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk by helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification

Benefits

• 75% coverage of health, dental, and vision insurance
• 15 PTO days accrued annually
• 6 paid holidays per year
• 401k matching
• Life Insurance
• Professional development training and opportunities for advancement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed