Front Desk Administrator - Tigard + Highlands

Mindful Support Services • Portland, OR

2d • Onsite

About The Position

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. The position requires providing excellent customer service over the phone, in person, and via email, creating a warm and welcoming atmosphere for clients, managing the front desk by helping clients prepare for their visits, scheduling client appointments, supporting mental health providers with administrative requests, and verifying client insurance benefits. This is a part-time, 100% in-office role at both Tigard and Highlands, Oregon locations, with a salary of $19.00 per hour. Candidates with restaurant and hospitality backgrounds are encouraged to apply. A background check is required.

Requirements

• Strong work ethic and ownership of your role
• Willingness to work through difficult interactions in mental health office setting
• Ability to multi-task and prioritize
• Professional written and verbal communication with clients and providers
• Motivation to receive feedback and continually grow
• Ability to travel to Tigard and/or Highlands for shifts throughout the week
• Saturdays 8:00am-4:00pm; Tuesdays 9:00am-5:00pm; Wednesdays 10:00am-6:00pm

Nice To Haves

• Candidates with restaurant and hospitality backgrounds are encouraged to apply.

Responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk by helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification

Benefits

• 75% coverage of health, dental, and vision insurance
• 15 PTO days accrued annually
• 6 paid holidays per year
• 401k matching
• Life Insurance
• Professional development training and opportunities for advancement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed