Front Desk Administrator

Potelco, Inc.•Puyalllup, WA

4d•Onsite

About The Position

Potelco, Inc. is looking to add a Front Desk Administrator to join their Fleet team in Frederickson, WA. This position serves as the first point of contact for the fleet maintenance department. It is responsible for coordinating administrative tasks, managing service schedules, maintaining records, and ensuring smooth communication between drivers, technicians, vendors, and management. The hourly pay for this role is $25/hr, based on experience.

Requirements

High school diploma or equivalent; associate degree preferred.
2+ years of administrative experience, preferably in a fleet, maintenance, or logistics environment
Proficiency in Microsoft Office Suite and fleet management software.
Strong organizational and multitasking skills.
Excellent written and verbal communication skills.

Nice To Haves

Knowledge of vehicle maintenance terminology and procedures is a plus.

Responsibilities

Greet and assist drivers, vendors, and visitors at the front desk.
Handle incoming calls, emails, and correspondence related to fleet operations.
Provide exceptional customer service and professional communication across all interactions.
Schedule and track vehicle maintenance, inspections, and repairs.
Maintain accurate records of service history, work orders, and parts inventory.
Monitor and update fleet management software and databases.
Assist with warranty claims, service follow-ups, and work order documentation.
Support technicians with administrative needs, including documentation and communication.
Prepare reports on maintenance activities, costs, and compliance metrics.
Ensure adherence to DOT, OSHA, and company safety standards.
Maintain organized files and ensure recordkeeping accuracy.
Perform general office duties such as filing, data entry, and ordering supplies.
Assist the Fleet Administrative Manager with special projects and operational support.