Athletics - Front Desk Administrative Support Student Worker (FWS/NFWS)

Grand Canyon University•Phoenix, AZ

About The Position

The Front Desk Administrative Support Student Worker provides front desk and general office support for the Athletics Department. The student worker welcomes and directs visitors, handles incoming calls and routine inquiries, follows visitor check-in procedures, and refers sensitive or out-of-scope matters to the Executive Assistant or appropriate staff member. The role also supports the Executive Assistant with administrative tasks, mail distribution, office supply monitoring, and communication about visitor arrivals, scheduling changes, and office needs. This student employment position requires availability for 11 hours per week: Tuesdays and Fridays from 9 a.m. to 1 p.m., and Wednesdays from 1 p.m. to 4 p.m. The pay rate is minimum wage, and the anticipated end date is June 30, 2027.

Requirements

Be currently enrolled as a student and eligible for university student employment.
Be enrolled at Grand Canyon University as a full-time student in a Bachelor’s or Master’s program.
Maintain a minimum GPA of 2.0 as a Bachelor’s student or 3.0 as a Master’s student.
Maintain good financial and academic (SAP) standing with the University.
Be available 11 hours per week on Tuesdays and Fridays from 9 a.m. to 1 p.m. and Wednesdays from 1 p.m. to 4 p.m.
Have strong interpersonal, verbal, and written communication skills.
Be reliable, self-motivated, detail-oriented, and enthusiastic.
Be able to follow directions, prioritize tasks, and work effectively with others.
Demonstrate reliability, discretion, and attention to detail.
Have basic proficiency with email, calendars, word processing, and spreadsheets.

Responsibilities

Greet visitors, determine their needs, and direct them to the appropriate staff member or location.
Answer telephone calls, take accurate messages, and route inquiries promptly.
Monitor the front desk during assigned shifts and follow established visitor check-in procedures.
Respond to routine questions about department office hours, locations, and publicly available athletics information.
Refer sensitive concerns or questions outside the position’s responsibilities to the Executive Assistant or appropriate staff member.
Assist the Executive Assistant with data entry, filing, scanning, copying, and document preparation.
Sort and distribute incoming mail, packages, and department correspondence.
Monitor office supplies and communicate replenishment needs.
Communicate visitor arrivals, scheduling changes, and office needs to the Executive Assistant.
Provide additional office support as assigned and within the scope of the student worker role.