Front Desk Administrative Assistant

TEKsystems•Berwyn, IL

9d•$21 - $25•Onsite

About The Position

We are seeking a professional, customer-focused Front Desk & Office Operations Coordinator to serve as the first point of contact for visitors, clients, vendors, and employees. This role is responsible for delivering a high-quality guest experience while supporting day-to-day office operations, mailroom services, shipping and receiving, conference room coordination, and administrative support. The ideal candidate is friendly, detail-oriented, highly organized, and thrives in a fast-paced professional environment. Experience supporting executives and providing "white glove" customer service is highly preferred.

Requirements

1–3 years of experience in one or more of the following: Front desk or receptionist support, Office administration, Mailroom operations, Shipping and receiving, Printer/copier services, Customer service or hospitality
Proficiency with email and basic office technology.
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Ability to work independently while maintaining a high level of professionalism.

Nice To Haves

Exceptional customer service and interpersonal skills.
Friendly, positive, and professional attitude.
Strong attention to detail and follow-through.
White-glove hospitality or concierge-style service experience.
Experience interacting with executives, leaders, and high-profile guests.
Ability to remain calm, flexible, and resourceful in a dynamic office environment.
Strong problem-solving and relationship-building skills.

Responsibilities

Create a welcoming and professional first impression for all visitors, clients, vendors, and job candidates.
Greet, assist, and direct guests to the appropriate destination promptly and courteously.
Notify employees of arriving visitors and manage building access as needed.
Maintain visitor logs, badge management, and security procedures.
Offer refreshments and ensure a positive guest experience whenever appropriate.
Keep reception and common areas clean, organized, and presentation-ready at all times.
Coordinate front desk coverage and identify opportunities to improve processes and efficiency.
Assist with scheduling and coordinating conference rooms, meetings, and special events.
Partner with internal teams to arrange meeting support, including administrative and IT resources.
Order and maintain office supplies and inventory.
Conduct routine inspections of conference rooms, guest areas, and supply spaces to ensure readiness.
Provide administrative support to office personnel and leadership as needed.
Manage incoming and outgoing mail, packages, and deliveries.
Coordinate shipping and receiving activities and maintain accurate records.
Support printer, copier, and document services.
Ensure timely distribution of mail and packages throughout the office.
Serve as a liaison between the office and building/property management.
Coordinate facility maintenance requests including HVAC, lighting, cleaning, and other office-related services.
Maintain relationships and contact information for vendors, building management, security, and engineering teams.
Monitor vendor performance and communicate issues when necessary.