Front Desk Administrative Assistant

TEKsystems • Aurora, CO

6d • $20 - $21 • Onsite

About The Position

In this highly visible role, you will be one of the first people patients, families, and visitors encounter upon entering the hospital. Your ability to provide a warm welcome, offer guidance, and support families during important moments will help create a positive and compassionate experience for everyone who walks through the door. This is an excellent opportunity to gain experience within a large healthcare organization and build a career in healthcare administration, patient services, or hospital operations.

Requirements

• High School Diploma or GED
• At least 1 year of administrative, clerical, reception, or customer service experience
• Strong verbal communication and interpersonal skills
• Ability to remain calm and professional in a fast-paced environment
• Excellent organizational and multitasking abilities

Nice To Haves

• Experience in healthcare, hospitality, front desk, reception, or guest services
• Experience handling difficult conversations or conflict resolution
• Familiarity with patient-facing environments
• Passion for helping people and delivering exceptional service

Responsibilities

• Welcome and assist patients, families, and visitors
• Manage visitor check-in and screening procedures
• Verify visitor authorization using hospital systems
• Create and issue visitor badges through the Visitor Management System
• Provide wayfinding assistance throughout the facility
• Answer questions and address visitor concerns professionally
• De-escalate challenging situations with empathy and professionalism
• Support an organized, secure, and positive visitor experience
• Collaborate with hospital staff to ensure smooth daily operations

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED