Front Desk Administrative Assistant

Think Academy US•Bothell, WA
•$20 - $24•Onsite

About The Position

Think Academy is a fast-growing education technology company providing academic enrichment programs for K–12 students. The Front Desk Administrative Assistant supports day-to-day campus operations and serves as a key point of contact for students, parents, teachers, and staff. The role includes administrative and operational tasks, front desk and customer service, and academic and campus support, helping create an organized, welcoming learning environment.

Requirements

  • Fluent in Chinese and English.
  • Responsible, reliable, and organized.
  • Strong communication and customer service skills.
  • Able to multitask in a fast-paced environment.
  • Comfortable using computers and basic office equipment.
  • Able to lift 25 lbs (11 kg).

Nice To Haves

  • Previous experience in customer service, education, administration, or a front desk role.

Responsibilities

  • Assist with daily office tasks, including printing, filing, material preparation, and basic data entry.
  • Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace.
  • Help coordinate campus resources during peak times, including weekends and special programs.
  • Serve as the first point of contact for parents, students, and visitors in a friendly, professional manner.
  • Support check-in processes, class reminders, and general parent inquiries.
  • Provide basic program information and direct families to appropriate staff members when needed.
  • Prepare printed materials, worksheets, and classroom supplies for teachers.
  • Support tracking of attendance, class handouts, and post-class procedures.
  • Maintain tidy and welcoming learning spaces across campus.

Benefits

  • 401(k) match
  • Health insurance
  • Vision insurance
  • Dental insurance
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