FRONT DESK ADMINISTRATIVE ASSISTANT

FAMILY SERVICE LEAGUE•Brentwood, NY

11d•$38,220 - $40,220•Onsite

About The Position

Family Service League is seeking a full-time Front Desk Administrative Assistant for the Family Recovery Center (FRC) in Bay Shore, NY. The role handles general administrative and clerical functions and interacts with clients by phone and in person to help them navigate clinic services, schedule appointments, and complete related paperwork. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m.

Requirements

High school diploma or equivalent required.
At least two years of related experience in an office setting required.
Ability to multitask, provide excellent customer service, and work as part of a team.
Strong verbal and written communication skills required.
Proficient computer skills, including Microsoft Office, required.

Nice To Haves

Bilingual in Spanish preferred.

Responsibilities

Greet and interact with clients, visitors, and referral sources.
Perform electronic data entry and record keeping.
Maintain an onsite presence as the first point of contact for clients and visitors.
Assist supervisory staff with statistical data collection and reporting.
Assist with supply orders.
Assist with operating phones, computers, copiers/scanners, and fax machines.
Assist with insurance paperwork, including prior authorizations for treatment.
Help maintain a positive and productive work environment.
Assist with coverage at other locations as needed.
Maintain positive working relationships with internal and external contacts to support organizational goals.
Work cooperatively with others to set goals, resolve problems, and make decisions.
Work with the Facility Manager to set priorities, develop a work schedule, monitor progress toward goals, and track details, data, information, and activities.
Perform other duties as assigned.