Front Desk Administrative Assistant

Family Service League•Bay Shore, NY

17h•Onsite

About The Position

Family Service League is seeking a full-time Front Desk Administrative Assistant for the Family Recovery Center (FRC) in Bay Shore, NY. The Administrative Assistant will handle general administrative and clerical functions. The Administrative Assistant will be responsible for interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with the completion of related paperwork.

Requirements

High School Diploma or equivalent required.
Minimum of two years of related experience in an office setting required.
Ability to multi-task, have excellent customer service skills and work as part of a team.
Strong verbal and written communication skills required.
Proficient computer skills, including Microsoft Office required.
Must be able to work a flexible schedule for office coverage.

Nice To Haves

Bilingual in Spanish preferred.

Responsibilities

Perform general clerical functions, including answering phones, scheduling, loading appointments, scanning, and interacting with clients and referral sources.
Maintain an onsite presence to serve as the first point of contact for clients and visitors.
Greet and sign in patients.
Perform electronic data entry and record keeping.
Schedule client appointments and take payments.
Make appointment reminder calls.
Help establish and maintain a positive and productive work environment.
Enter data into OASAS system.
Provide insurance verification and authorization.
Run ISTOPS.
Conduct bank deposits.
All other duties as assigned.