Front Counter Sales STM 520

Southern Tire Mart • Carlsbad, NM

1d

About The Position

Southern Tire Mart is hiring a Front Counter Sales associate to support customers and coordinate service work. The role involves explaining services and promotions, creating service tickets, coordinating repair schedules with technicians, keeping customers informed, processing payments, maintaining service records, and keeping the front counter welcoming. Customer interactions should reflect Southern Tire Mart’s service standards.

Requirements

• High school diploma or GED.
• At least 18 years of age.
• Pass a pre-employment drug screen.
• Strong verbal and written communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills and familiarity with POS or service management systems.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

• Previous experience in sales, service writing, or customer service.
• Knowledge of automotive or commercial tire services.

Responsibilities

• Greet customers in a professional and friendly manner.
• Explain available services, promotions, and special offerings, such as free vehicle inspections.
• Create and manage service tickets in the system.
• Coordinate repair schedules with technicians and provide status updates to customers.
• Communicate costs, timelines, and any additional work needed.
• Process customer payments and complete necessary paperwork when service is finished.
• Maintain accurate and organized service records.
• Help maintain a clean and welcoming front counter area.
• Ensure customer interactions reflect Southern Tire Mart’s service standards.

Benefits

• 401(k) with Company Match
• Health, Dental, Vision, and Life Insurance
• Paid Time Off
• Paid On-the-Job Training
• Career Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED