Front Counter Parts Advisor - Rose City Ford

AutoCanada Inc.

2d•Onsite

About The Position

Rose City Ford is seeking a Full-Time Front Counter Parts Advisor for immediate hire in Windsor, ON. This position is part of the AutoCanada dealership network, a large Canadian-owned automotive dealer group operating in Canada and the US. The role involves building trust-based relationships with customers in a fast-paced environment. The company emphasizes innovation, data-driven strategies, and a commitment to its team members, customers, and operational excellence.

Requirements

Some familiarity and/or experience with working in a collision repair and/or Parts Department.
A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
Strong organizational and time management skills.
Professionalism and high integrity, trusted by others and consistently honoring commitments.
Detail-oriented, self-motivated, and resourceful.
High-level skills in Word, Excel, and MS Office etc.
Ability to meet physical demands such as heavy lifting and standing for long periods of time.
Must be legally authorized to work in Canada.

Nice To Haves

Completion of a related post-secondary program and/or training courses.
Experience with CDK.
Experience with MPI rules.

Responsibilities

Research and source parts for customers or technicians.
Receive parts physically and within the system, and select parts for technicians.
Manage and close files, with experience in MPI rules being advantageous.
Process repair orders, assist with sublet services, and handle other administrative tasks.
Pick up parts for customers or technicians as required.
Keep work area and displays clean.
Follow all company safety policies and procedures.
Perform other duties as required.