French Speaking Content Moderator - Work In Sofia, Bulgaria

Mercier Consultancy Group

9h•Onsite

About The Position

Mercier Consultancy Group is seeking a French Speaking Content Moderator to join their team in Bulgaria. This role is central to the social media industry, focusing on maintaining a safe and engaging online environment by reviewing user-generated content. The position involves ensuring compliance with community guidelines, identifying and escalating sensitive content, and contributing to policy improvements. The role also includes analyzing data trends to refine automated detection tools and collaborating with international teams for a consistent user experience.

Requirements

Native or fluent French (spoken and written).
Valid EU passport (mandatory).
Passion for the social media industry and current digital trends.
Strong attention to detail and ability to work in a fast-paced environment.
Excellent communication skills and cultural awareness.

Nice To Haves

Previous experience in moderation or customer support is considered a strong advantage.

Responsibilities

Evaluate and moderate content submitted to social media platforms to ensure compliance with community guidelines.
Identify, flag, and escalate sensitive or restricted content to maintain a safe digital ecosystem.
Contribute to the improvement of content moderation policies within the fast-paced social media industry.
Analyze trends in user-generated data to assist in the refinement of automated detection tools.
Maintain high levels of accuracy and efficiency while managing large volumes of content daily.
Collaborate with international teams to ensure a consistent user experience across different linguistic markets.