Freight Payment Coordinator

TJX•Marlborough, MA

2d•Onsite

About The Position

The Freight Payment Coordinator supports transportation and logistics operations by managing invoice accuracy, resolving payment and system issues, and collaborating with cross-functional teams and carriers. The role helps maintain seamless supply chain performance while ensuring financial accuracy and compliance. The coordinator audits and processes logistics invoices across multiple transportation modes and operations, investigates invoice discrepancies against planned freight movements and contractual rates, and resolves out-of-tolerance variances. The position also researches carrier EDI 210 invoice exceptions, reconciles accounts receivable with carriers, manages assigned Carrier SharePoint sites, leads weekly carrier meetings, escalates payment issues, identifies vendor routing violations, and recommends system and reporting improvements. The role may also support special projects or other assigned duties.

Requirements

Associate's or bachelor's degree, or equivalent experience.
Basic accounting knowledge.
Strong problem-solving skills and ability to identify required corrective actions.
Analytical approach to problem solving.
Proficiency with Microsoft Excel, including V Look-ups, Pivot Tables, and conditional formatting.
Strong verbal and written communication skills and ability to build and maintain relationships.
Strong critical-thinking and problem-solving skills.
Strong attention to detail.
Ability to work in a demanding, fast-paced environment and a proven ability to multitask.

Responsibilities

Audit and process logistics invoices for Imports, Truckload, Intermodal, LTL, Parcel, Consolidation, and Transload operations.
Research invoice-related variables and conduct root cause analysis when freight invoices do not match planned freight movements in the Transportation Management System (TMS) or Imports System.
Validate invoiced costs against contractual rates within a tolerance range and resolve out-of-tolerance variances.
Analyze Match Variance and other exception reports to research and resolve invoices that do not comply with contractual pricing and service agreements.
Conduct root cause analysis on rating and invoicing variances and communicate findings and resolution action items.
Research Carrier EDI 210 invoice exceptions and collaborate with the Logistics Systems team to resolve issues.
Conduct monthly accounts receivable reconciliations with carriers to resolve outstanding invoice issues.
Manage assigned Carrier SharePoint sites for invoicing.
Lead weekly Teams meetings with assigned carriers to support timely, accurate invoice submission and payment processing in accordance with Payment Dating agreements.
Escalate payment issues, with supporting documentation, to Freight Payment, Operations, and Carrier Management leadership teams.
Use the TJX routing guide to identify invoices with vendor routing violations and create chargebacks.
Work with appropriate contacts to resolve routing violation issues.
Recommend system enhancements and more effective, actionable reporting.
Participate in special projects or perform other duties as assigned.