Freight Forwarding Operations Supervisor

UPS • Houston, TX

1d

About The Position

Supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers. Ensures freight is processed in compliance with governmental regulations, including Federal Aviation Administration and Transportation Security Administration requirements. Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and internal support groups to move international and domestic air and ocean shipments.

Oversees, evaluates, and corrects the performance and outcomes of one or more teams, coordinating work across the organization to optimize efficiency. Makes workforce decisions, including hiring, onboarding, transferring, laying off, disciplining, assigning, directing, instructing, developing, and rewarding employees. Aligns processes and fosters cohesion among team members. Supervises teams performing work according to standardized processes or procedures, sets priorities to ensure task completion, and coordinates work activities with other supervisors. Problem solving is guided by policies, procedures, and the local business plan, with guidance and oversight from a manager. Typically does not perform the work supervised.

The position is permanent. Applicants must meet the stated U.S. citizenship or work authorization requirement. UPS is an equal opportunity employer and is committed to a workplace free of discrimination, harassment, and retaliation.

Requirements

• Must be a U.S. citizen or national, an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Support inbound and outbound cargo movement and growth opportunities for freight forwarding customers.
• Ensure freight processing complies with governmental regulations, including FAA and TSA requirements.
• Collaborate with vendors, customers, commercial airline carriers, ocean freightliners, and internal support groups to move international and domestic air and ocean shipments.
• Oversee, evaluate, and correct the performance and outcomes of one or more teams.
• Coordinate work across the organization to optimize efficiency.
• Make workforce decisions, including hiring, onboarding, transferring, laying off, disciplining, assigning, directing, instructing, developing, and rewarding employees.
• Align processes and foster cohesion among team members.
• Set team priorities to ensure task completion and coordinate work activities with other supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed