Freight Forwarding Operations Supervisor

UPS Supply Chain Solutions • Houston, TX

2d

About The Position

Supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers. Ensures freight is processed in compliance with governmental regulations, including Federal Aviation Administration and Transportation Security Administration requirements. Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and internal support groups to move international and domestic air and ocean shipments.

Oversees, evaluates, and corrects the performance and outcomes of one or more teams, and coordinates work across the organization to optimize efficiency. Makes workforce decisions involving hiring, onboarding, transferring, layoffs, discipline, work assignments, direction, instruction, development, and rewards. The role emphasizes aligning processes and fostering team cohesion.

Supervises teams performing work according to standardized processes or procedures, such as entry-level professional expertise and administrative or technical support. Sets team priorities to ensure task completion and coordinates work activities with other supervisors. Problem solving is guided by policies, procedures, and the local business plan, with guidance and oversight from a manager. Typically does not perform the work being supervised.

Requirements

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Support inbound and outbound cargo movement and growth opportunities for freight forwarding customers.
• Ensure freight is processed in compliance with governmental regulations, including FAA and TSA requirements.
• Coordinate international and domestic air and ocean shipments with vendors, customers, carriers, and internal support groups.
• Oversee, evaluate, and correct team performance and outcomes.
• Coordinate work across the organization to optimize efficiency.
• Make workforce decisions, including hiring, onboarding, transferring, disciplining, assigning, directing, instructing, developing, and rewarding employees.
• Align processes and foster cohesion among team members.
• Set team priorities and coordinate work activities with other supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed