Freight Forwarding Logistician

Delmar International Inc.•Mississauga, ON

15h

About The Position

Reporting to the Freight Manager, the Freight Forwarding Logistician is responsible for processing and reviewing international ocean import cargo transactions and managing bookings for a portfolio of clients.

Requirements

Minimum of 4 years’ experience of operations in a Freight Forwarding environment
Minimum of 4 years of customer service experience
College diploma in Supply Chain Management or International Transportation and Customs is required

Nice To Haves

Experience with CargoWise One or related systems is considered an asset
Proficiency in establishing rapport and developing solid relationships with key customer contacts
Ability to ask the right questions, listen carefully, and understand customers’ needs
Ability to work efficiently in a team environment, as well as independently
Excellent communication skills
Extremely detail-oriented and highly organized

Responsibilities

Serve as a key point of contact for clients, providing timely assistance and maintaining strong customer relationships through effective communication.
Assist with planning and organizing operational logistics across supply chain departments.
Facilitate ongoing communication with freight coordinators to ensure smooth coordination across departments and facilities.
Assist in monitoring shipment activity and updating freight status information to support timely deliveries and receipts.
Prepare and submit freight reports when needed.
Maintain freight documentation, records, and logs, as required.
Update worksheets and specifications regarding the status of freight operations, shipment rates, and other logistics information.
Other duties, as assigned.