Freight Forwarder, Domestic Transport

DSV•Torrance, CA

3d•$24 - $29

About The Position

The Freight Forwarder, Domestic Transport manages domestic ground transportation business by coordinating vendors, clients, and internal teams to keep door-to-door cargo moves on schedule. The role includes arranging carrier services and schedules, negotiating rates, quoting clients, handling invoices, tracking shipments, resolving problems, and providing professional customer service. The position also supports colleagues, maintains accurate documentation, and promotes DSV’s brand and company values.

Requirements

Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
English reading, writing, and verbal communication skills.
Intermediate mathematical skills.
Familiarity with export and import processes.
Familiarity with Department of Transportation regulations and hours of service.
Highly developed organizational and people skills.
Good communication skills.
Ability to build and maintain positive business relationships.
Ability to solve problems and provide excellent customer service.
Ability to balance multiple duties concurrently and maintain attention to detail.
Quality-driven and results-oriented approach.
Ability to work in a fast-paced environment.
Ability to work as a team player.

Nice To Haves

Associate degree preferred.
Intermodal transportation experience.
Two to three years of experience in the logistics or distribution industry is a plus.

Responsibilities

Manage third-party truck vendor services and coordinate with internal teams for DSV assets.
Schedule and communicate expectations to carriers, including pickup and delivery times, locations, equipment needs, loading and strapping requirements, communication, and on-time performance expectations.
Communicate professionally and consistently with internal and external customers.
Use internet, email, and the company satellite phone system to schedule transportation.
Negotiate rates with carriers.
Structure and issue rate quotes to clients.
Issue client invoices and audit vendor invoices.
Track shipments and communicate appropriate information to customers.
Investigate and resolve problems.
Provide coverage for co-workers when necessary or instructed by management.
Audit documentation for completeness and accuracy.
Promote the DSV Air & Sea brand.
Lead by example and motivate and support co-workers.
Integrate and promote DSV’s values—Integrity, Innovation, Teamwork, Dedication, and Respect—in daily actions and interactions.
Perform other duties as assigned.