Freight Forwarder

DSV • Erlanger, KY

23d • $42,640 - $53,300 • Onsite

About The Position

A Freight Forwarder Ocean Import manages the importation and exportation of goods by ocean and coordinates the associated logistics process. This includes customs clearance, carrier booking, shipment tracking, documentation, delivery or pickup, and communication with customers and third-party service providers. The role works with carriers, customs brokers, and trucking companies to help ensure goods are delivered efficiently and on time. The position is based in Erlanger, Kentucky, in DSV’s Air & Sea division.

Requirements

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in ocean import and export is highly desirable.
• Ability to perform basic mathematical calculations, such as calculating costs and rates.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Ability to work well under pressure in a fast-paced environment.
• Knowledge of ocean freight logistics and customs regulations.
• Understanding of trade laws and regulations.
• Fluency in English is required.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Knowledge of additional languages.
• Experience with logistics software and systems.
• Prior experience in freight forwarding, logistics, or a related field.
• Experience in ocean import and export.

Responsibilities

• Manage ocean imports, including customs clearance and delivery to the final destination.
• Manage ocean exports, including carrier booking and coordinating the movement of goods through transportation channels.
• Coordinate with carriers, customs brokers, and trucking companies to support timely delivery.
• Prepare, process, and submit documentation required for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork.
• Track and monitor shipments and regularly update customers on shipment status.
• Manage customer relationships, support customer satisfaction, and address concerns or issues.
• Collaborate with internal logistics, finance, and operations departments to support timely and efficient service delivery.
• Ensure compliance with applicable regulations and laws, including customs regulations and trade laws.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed