Freight Brokerage Carrier Sales Representative

Ryder Supply Chain SolutionsFort Worth, TX
$50,000 - $55,000Onsite

About The Position

The Freight Brokerage Carrier Sales Representative will be responsible for sourcing transportation providers and providing tracking updates as needed to support customer requests. Develop a carrier coverage strategy and have full autonomy for supporting a customer's truckload & LTL coverage needs. Directly engage with Account Executives, Shipment Management Associates (SMA) and Business Development Managers as needed to build a network of service providers that allows them the ability to foster an effective carrier network to support any and all freight transportation needs that a customer desires.

Requirements

  • Ability to represent the company with external constituents
  • Represent Ryder Shipment Management Services in a professional manner to internal and external parties
  • Ability to build strong customer relationships
  • Demonstrated customer service capabilities
  • Direct customer interface (internal/external) on all customer related issues
  • Effective leadership skills
  • Strong verbal and written communication skills
  • Ability to work independently and as a member of a team
  • Demonstrates problem solving skills
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Competitive nature and the drive to contribute to winning culture
  • Demonstrates customer service skills
  • Effective negotiation skills
  • Detailed oriented with excellent follow-up practices
  • Ability to work independently and as a member of a team
  • Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality advanced required
  • Knowledge and support of RIL policies and procedures advanced required
  • Demonstrated PC skills in MS Access, Excel, Word
  • Clear understanding of SMS legacy system intermediate required
  • Understanding of assigned customer, customer product and distribution requirements intermediate required
  • H.S. diploma/GED required
  • Three (3) years or more business experience required
  • Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality advanced required
  • Knowledge and support of RIL policies and procedures advanced required
  • Demonstrated PC skills in MS Access, Excel, Word.
  • Clear understanding of SMS legacy system intermediate required
  • Understanding of assigned customer, customer product and distribution requirements intermediate required

Nice To Haves

  • Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field

Responsibilities

  • Tender accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate
  • Identifies and Develops relationships with transportation providers to ensure adequate coverage to maximize penetration of customer freight portfolio through soliciting capacity
  • Identifies and Develops relationships with transportation providers to ensure adequate coverage to maximize penetration of customer freight portfolio through soliciting capacity
  • Manage day-to-day planning and scheduling of coverage for loads to ensure proper all customer's needs are met in the agreed upon time period
  • Continuous improvement in all segments of the business
  • Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations.
  • Responsible for timely updating of load statuses to the TMS.
  • Maintain a positive employee related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities
  • Performs other duties as assigned.

Benefits

  • medical
  • prescription
  • dental
  • vision
  • life insurance
  • disability insurance
  • paid time off for vacation
  • illness
  • bereavement
  • family and parental leave
  • 401(k) retirement savings plan
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