Sr. Sales Representative – Freight Brokerage

PLA Buyer LLCFort Smith, AR
Onsite

About The Position

The Senior Sales Representative develops and grows a book of business by identifying sales opportunities, prospecting, cold-calling, closing the sale, and building long-lasting customer relationships in a competitive, fast-paced industry. Utilizing experience in 3PL sales, they develop effective strategies to drive sales growth among existing and prospective customer accounts. They are responsible for ensuring a positive customer experience that enhances the company’s position within the transportation industry. The challenge is to expand the company’s account portfolio, increase revenues, and grow new business profitably.

Requirements

  • Associate Degree from a 2-year college or technical school required
  • 3–5 years of 3PL Sales, Operations, Account Management, or related experience required.
  • Intermediate proficiency in Microsoft Office products required.
  • Valid Driver's License required.
  • Ability to accept responsibility and account for their actions (Accountability).
  • Ability to communicate effectively with others using the spoken word and in writing (Communication, Written/Oral).
  • Ability to take care of the customers’ needs while following company procedures (Customer Oriented).
  • Ability to pay attention to the minute details of a project or task (Detail Oriented).
  • Ability to reach outcomes that gain the support and acceptance of all parties (Negotiation Skills).
  • Ability to effectively build relationships with customers and coworkers (Relationship Building).
  • Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea (Sales Ability).

Nice To Haves

  • Bachelor's Degree from a 4-year college or technical school preferred, ideally in Transportation, Logistics, or Business.

Responsibilities

  • Research leads and decision makers to generate new freight opportunities via cold calling/e-mail
  • Develop meaningful and lasting relationship with customers with a service first based approach
  • Have a deep understanding of current service offerings while effectively communicating to existing and prospective customers
  • Support pricing decisions through market analysis and negotiation, both tactically and strategically through RFP processes
  • Collaborate effectively with internal teams (Carrier Operations, Key Accounts) to develop customer solutions and provide best in class service to customer base
  • Ability to balance and execute on existing business, prospecting activities, and lead generation
  • Actively maintain all records within CRM
  • Utilize appropriate technologies including TMS, CRM, WMS, and various other supply-chain related technologies.
  • Accountable for budgeted monthly sales targets and sales activity expectations (KPIs)
  • Provide subject-matter expertise on industry trends, technology, and best practices to existing and prospective customers.
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