Fraud Specialist

American National Bank of Texas • Terrell, TX

9d • Onsite

About The Position

The Fraud Specialist plays a critical role in monitoring suspicious activity/exception alerts to identify fraudulent transactions to mitigate loss. The role communicates with bank employees, customers, merchants, and relevant third parties, and provide support for customer request and disputes. The Fraud Specialist works closely with the Bank Secrecy Act (BSA) Department providing case documentation and case referrals for timely filing of regulatory requirements of Suspicious Activity Reports (SARs).

Requirements

• Associate's Degree or equivalent education/work experience
• 3+ years bank operational experience
• Working knowledge of Microsoft Excel, MS Word, basic keyboarding and calculator skills, must be able to do simple math and carry out written instructions

Nice To Haves

• Fluent in English and Spanish

Responsibilities

• Manages investigations of cross-department fraud situations that involve deposit relationships and report's finding and recommendations to management through written reports
• Works with management to ensure mitigation efforts are taken on significant fraud issues
• Recognizes opportunities for addressing fraud issues, risks and exposures
• Creates and retains case management records for investigations, suspicious activity and events
• Develops incident, fraud loss and trend analysis reports
• Maintains an understanding of online and call center authentication tools and strategies
• Maintains an in-depth understanding of forms of electronic payments such as ACH, Wire, Debit Card and RDC
• May require work on physical bank premises

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree