Fraud Risk Analyst

Hancock Whitney•New Orleans, LA

About The Position

The Fraud Risk Analyst minimizes financial losses to the bank and its customers by identifying potential fraud through reports from multiple software systems and conducting in-depth investigations into suspicious transactions and customers. The analyst takes immediate protective action to mitigate risk, works with relationship officers and other business units to resolve cases, files Suspicious Activity Reports (SARs), and performs 90-day supplemental SAR reviews. The role also maintains investigation and production records, supports bank staff in fraud prevention, contributes to quality reviews and systems testing, assists with training new staff, and adheres to bank recordkeeping standards and applicable compliance requirements, including the Bank Secrecy Act and Regulation CC. The position has no supervisory responsibilities.

Requirements

Bachelor's or associate's degree desired, or equivalent work experience.
Three years of prior experience in fraud analysis or BSA transaction monitoring, or an equivalent combination of education and experience.
Experience with Regulation CC and placing holds.
Experience with fraud and kiting schemes.
Experience composing Word documents and building Excel spreadsheets.
Experience with problem solving, logical analysis of complex issues, and assisting and communicating with senior officials.
Advanced knowledge of Microsoft Word and Excel.
Knowledge of Bank Secrecy Act regulations, Regulation CC, banking operations, checks, deposits, wire transactions, and ACH transactions.
Advanced knowledge of fraud and kiting schemes.
Advanced ability to communicate effectively orally and in writing in English.
Ability to read and interpret documents.
Ability to work under stress and meet deadlines.
Ability to operate a keyboard and travel if required to perform essential job functions.
Ability to lift, move, or carry approximately 10 pounds if required to perform essential job functions, subject to accommodation as described in the posting.

Nice To Haves

Some branch banking experience preferred.

Responsibilities

Investigate cases referred by Level 1, internal departments, and the Bank's SAR Memo Referral process.
Use independent judgment to examine, identify, and document fraudulent or suspicious account activity, using bank systems and other resources as needed.
Document kiting and fraud activity in Excel spreadsheets and maintain production, tracking reports, case files, and required records.
Take immediate and ongoing protective action to mitigate losses, including returning checks, placing cautions and Regulation CC holds, placing holds on all funds, and taking other necessary measures.
Recommend and order account closures; oversee account closures, item payments, and account status changes; and perform account maintenance, fee waivers, and notations on RM screens.
Complete official bank forms to close cards, stop ACH activity, close online and mobile banking access, and take other precautionary actions.
Prepare investigative summaries and convert them into SAR narratives; file SARs and perform 90-day supplemental SAR reviews.
Communicate investigation findings to relationship officers and provide fraud-prevention support to branch and department personnel.
Communicate with senior bank officials and discuss account officer overrides of closure orders.
Complete internal referral forms for BSA/AML departments and Corporate Investigations.
Assist with projects and systems testing related to upgrades and new systems, software, and reports.
Assist with quality reviews of Level 2 investigative summaries, SAR narratives, and case files.
Adhere to bank recordkeeping standards and applicable fraud and loss-prevention regulations, including the Bank Secrecy Act and Regulation CC.
Perform other duties and special projects as assigned.
Assist with training new staff.
Advise the Fraud Manager of various issues.