Fraud Risk Analyst

Hancock Whitney Bank•Gulfport, MS

About The Position

The Fraud Risk Analyst minimizes financial losses to the bank and its customers by identifying potential fraud through reports from multiple software systems and conducting in-depth investigations of suspect transactions and customers. The analyst takes prompt protective action to mitigate risk, works with relationship officers and other business units to resolve cases, files Suspicious Activity Reports (SARs), and performs 90-day supplemental SAR reviews. The role also supports bank personnel in identifying fraud and preventing losses, assists with system testing and quality reviews, maintains case files and tracking reports, and adheres to bank recordkeeping and applicable compliance requirements. The position has no supervisory responsibilities and may include training new staff.

Requirements

Three years of prior experience in fraud analysis or BSA transaction monitoring, or an equivalent combination of education and experience.
Bachelor's or associate degree desired, or equivalent work experience.
Experience with Regulation CC and placing holds.
Experience with fraud and kiting schemes.
Experience composing Word documents and building Excel spreadsheets.
Problem-solving and logical-analysis skills for complex issues, including assisting and communicating with senior officials.
Advanced knowledge of Microsoft Word and Excel.
Knowledge of Bank Secrecy Act regulations, Regulation CC, banking operations, checks, deposits, wire transactions, and ACH transactions.
Advanced knowledge of fraud and kiting schemes.
Ability to communicate effectively orally and in writing in English.
Ability to read and interpret documents.
Ability to work under stress and meet deadlines.
Ability to operate a keyboard when required for essential job functions.
Ability to travel when required for essential job functions.
Ability to lift, move, or carry approximately 10 pounds when required for essential job functions, subject to reasonable accommodation.

Nice To Haves

Some branch banking experience.

Responsibilities

Investigate cases referred by Level 1, internal department, and Bank SAR Memo Referral sources.
Use independent judgment to examine, identify, and document fraudulent or suspicious account activity.
Use bank software, the internet, and social media as needed for investigations.
Document kiting and fraud activity in Excel spreadsheets and prepare investigative summaries in Word.
Take immediate and ongoing protective actions, including returning checks, placing cautions and Regulation CC holds, placing holds on all funds, and taking other measures as needed.
Recommend and order account closures; oversee account closures, payment of items, and account status changes; and perform maintenance, fee waivers, and notations on RM screens.
Complete forms and take precautionary actions to close bank cards, stop ACH activity, and close online and mobile banking access.
Convert investigative summaries into SAR narratives, file SARs, and perform 90-day supplemental SAR reviews.
Maintain production and tracking reports, case files, and bank records in accordance with required standards.
Communicate findings to relationship officers and support branch and department personnel with fraud identification and loss prevention.
Communicate with senior bank officials and notify and discuss account officer overrides on closure orders.
Complete internal referral forms for BSA/AML departments and Corporate Investigations.
Assist with projects and systems testing for upgrades and implementation of systems, software, and reports.
Assist with quality review of Level 2 investigative summaries, SAR narratives, and case files.
Comply with regulations related to bank fraud and loss prevention, including the Bank Secrecy Act and Regulation CC.
Assist with training new staff, advise the Fraud Manager of issues, and perform other assigned duties and special projects.