Fraud Review Coordinator

DriveTime • Mesa, AZ

5d • Onsite

About The Position

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. In short, as the Fraud Coordinator (Loan Review), you will critically review customer documents, data, and investigation tools to assess potential fraud exposure and communicate with our Retail stores on whether funding is approved, denied, or if more documentation is required. In long, our Fraud Coordinators are responsible for: Reviewing identity, residence, and credit bureau documents for customer fraud/misrepresentation indicators. Attention to detail is key. Applying department procedures and critical thinking to determine additional documentation to request. Requesting and evaluating identity information from credit reporting agencies and the Social Security Administration. Reviewing identity documents to address Credit Alert Red Flags, synthetic identity, and identity theft concerns. Consistently hitting productivity targets with pre-sale investigations while maintaining high quality metrics.

Requirements

• High School Diploma or GED required
• Must have availability to work Monday through Saturday with shifts between the hours of 7:00am and 8:00pm.
• Available to work every Saturday.

Nice To Haves

• Bachelor's Degree
• Underwriting/Lending experience

Responsibilities

• Reviewing identity, residence, and credit bureau documents for customer fraud/misrepresentation indicators.
• Applying department procedures and critical thinking to determine additional documentation to request.
• Requesting and evaluating identity information from credit reporting agencies and the Social Security Administration.
• Reviewing identity documents to address Credit Alert Red Flags, synthetic identity, and identity theft concerns.
• Consistently hitting productivity targets with pre-sale investigations while maintaining high quality metrics.

Benefits

• Medical, dental, and vision insurance
• 401(K)
• Company paid life insurance policy
• Short and long-term disability coverage
• Tuition Reimbursement
• Wellness Program
• Paid Time Off (for full-time roles: wellness days, holidays, and personal time)
• Vacation time (for part-time roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED