Coordinator Bill Review

Tokio Marine Group•Los Angeles, CA

About The Position

TM Claims Service (TMCS) is an independent global claims management firm established in 1987 to provide clients with a broad range of claims related services in the areas of transportation, product liability and overseas travel accident insurance. As part of the Tokio Marine Group of companies TM Claims Service provides claims handling services throughout the US and the Americas. Founded in 1879, Tokio Marine is recognized as Japan's oldest insurer and one of the largest insurance groups in the world. With 365 subsidiaries, the Tokio Marine Group has offices in 57 countries & regions and approximately 51,000 employees worldwide, as of March 2025. This role performs the bill review process, processes payment for vendor invoices and settlement requests, responds to payment inquiries, and provides clerical support to counsels and examiners in claim handling.

Requirements

Efficient and accurate typing skills required
Basic bookkeeping skills
Ability to professionally communicate with customers and clients
Ability to work as team member
Proficient PC skills
Good organizational skills
Good oral and written communication skills

Nice To Haves

College degree preferred

Responsibilities

Review vendors’ bills for improper rate charges, billing entries, proper time keeping charges from counsel, paralegals, etc.
Check for proper expense charges for defense counsel, expert, investigator, court reporter, and other vendor bills.
Reduce all bill items in accordance with applicable billing policies and case budgets.
Assist with the preparation of requests for remittance to payors.
Handle all areas of invoice payment processing, including entering vendor and settlement payments and handling payment inquiries.
Verify payee information such as tax ID number, name, and address.
Document procedures into the manual using Info Map and Visio flowcharts.
Input new policies (TMM and TMNF), insured codes, product data, and business parties into the system.
Print policies from Virtual Policy for counsels and examiners.
Set-up TMM cases in PMS (includes assigning TMM claim numbers; fixing errors in PMS).
Set-up new TMNF and TMM cases as requested by TMCS-PL Management.
Close cases assigned by TMCS-PL Management.
Data management of PL System including input of case budgets, create budget approval letters, input claim numbers, etc.
Provide weekly Outstanding Diary list to counsels and examiners, while also maintaining file.
Print monthly management reports for PL managers.
Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company.