Fraud Monitoring Analyst II

Old National Bank•Joliet, IL

About The Position

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Requirements

5+ years of banking experience or related work experience
Bachelor’s Degree or equal experience
Problem solving skills necessary with ability to define problems and propose solutions.
Analytical skills to be able to review information and use critical thinking to make decisions.
Good understanding of banking center process, procedures, and systems.
Good understanding of operations activities of the Bank.
Ability to utilize intermediate Excel, Word, and PPT.
Good communication skills both oral and written.
Ability to present recommendations verbally and in writing.
Ability to work with little or no supervision.
Thoroughness in performing work duties.
Ability to multi-task and change direction frequently.

Nice To Haves

Accounting background and skills a plus.
Expertise in Excel to be able to use functions to solve problems, as needed.

Responsibilities

Monitoring, reviewing, and analyzing transactional information and alert reports to identify fraudulent activity.
Utilizing critical thinking to determine if action is required on alerts such as identifying unusual behavior, executing mitigating procedures, reviewing complex situations under the direction of the Fraud Prevention & Monitoring Manager, and making decisions or escalating if there is potential for client impact.
Reviewing alerts daily and being able to identify unusual behavior, perform proper mitigations, and escalate concerns, as needed.
Performing a critical role in utilizing tools for fraud risk monitoring, anomaly detection and reporting, including log-in alerts as well as transactional alerts.
Understanding and assisting in the development of monitoring processes for transactional and login alerts.
Initiating mitigation procedures such as account restrictions or temporary holds on wires or ACH if suspicious activity is identified.
Collaborating with various departments if suspected fraud occurs.
Utilizing critical thinking to determine the root cause of an issue and working with others to mitigate the risk identified.
Recommending analytical tuning as identified.