Fraud Analyst

Beacon Credit Union • Lynchburg, VA

1d • Onsite

About The Position

Beacon Credit Union is a leading financial institution dedicated to our members' financial success by providing exceptional service and innovative banking solutions. We are looking for a highly analytical and detail-oriented Fraud Analyst to join our Compliance team. In this role, you will help protect our members and the credit union by identifying suspicious activity, conducting in-depth investigations, and preventing financial losses. Every day brings a new challenge as you investigate fraud cases, analyze transaction patterns, collaborate with law enforcement, and help members navigate difficult situations with confidence and care.

Requirements

• Associate degree, specialized certification, related training, or equivalent work experience.
• Minimum three years of experience in fraud investigations, compliance, financial crimes, banking, or a related field preferred.
• Experience working with Visa, Mastercard, chargebacks, disputes, and payment processing systems preferred.
• Strong analytical, investigative, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Proficiency with databases, spreadsheets, word processing software, and fraud monitoring systems.
• Knowledge of financial regulations and fraud prevention practices preferred.

Responsibilities

• Monitor fraud detection systems and analyze member behavior, transaction activity, devices, and locations for signs of suspicious activity.
• Conduct investigations involving electronic fraud, debit and credit card fraud, account takeover, identity theft, check forgery, elder financial exploitation, money laundering, and check kiting.
• Manage fraud claims and lost/stolen card reports, including gathering supporting documentation and reviewing member affidavits.
• Exercise sound judgment when evaluating fraud claims and determining appropriate actions within established policies and regulations.
• Prepare detailed investigative reports and document findings, recommendations, and loss prevention efforts.
• Assist branches and other departments with fraud-related training, procedures, and documentation.
• Serve as a primary contact with law enforcement and external agencies regarding fraud investigations and elder exploitation cases.
• Ensure compliance with BSA, OFAC, Patriot Act requirements, and all applicable regulations and company policies.

Benefits

• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance
• Learning and growing in a dynamic work environment
• First class - Orientation and Training that showcases our mission and customer service standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree