Fraud Analyst

JPMorgan Chase & Co. • Plano, TX

2d

About The Position

As a Fraud Analyst within JPMorganChase, you will work closely with internal teams and clients to provide a white-glove experience during the remediation process. You will secure accounts, handle claims, and complete the steps necessary to make clients whole. The role involves providing fraud detection, prevention, remediation, and recovery solutions while managing client expectations. You will apply fraud-prevention knowledge and sound judgment to protect clients, strengthen your skills, and support your professional growth.

Requirements

• Proficient in written and oral communication at an executive level.
• Ability to adapt quickly to changing demands and challenges in a dynamic, fast-paced environment.
• Ability to handle highly confidential client information professionally and comply with firm storage and retention requirements.
• Strong organizational skills, attention to detail, and follow-up habits.

Nice To Haves

• At least one year of client-service experience focused on delivering exceptional support and solutions.
• Highly analytical skills, including expert-level ability to collect, analyze, and synthesize information.

Responsibilities

• Identify and mitigate potential fraud risks using analytical skills to protect clients.
• Collaborate with departments to improve fraud detection and prevention strategies.
• Investigate U.S. and international Private Bank fraud activities and uncover relevant insights.
• Conduct detailed reviews under tight deadlines, prioritizing work and managing time effectively.
• Detect and address fraud indicators and support swift remediation.
• Communicate clearly and concisely with clients and team members.
• Secure accounts, handle claims, and complete necessary steps to make clients whole.
• Manage client expectations throughout fraud prevention, remediation, and recovery processes.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed