Fraud Analyst

Slope•San Francisco, CA

3d•Remote

About The Position

Reporting to the Compliance Lead, the Fraud Analyst provides fraud mitigation support by using analytic tools to recognize fraudulent trends and identify and prevent potential fraud involving customer applications and providers. The role works closely with the Compliance Lead to detect and mitigate emerging fraud trends and collaborates with other departments to optimize fraud controls and communications. Data analysis and trend identification are central to decision-making. The Fraud Analyst reviews applications and accounts, triages alerts, manages large-scale fraud cases, monitors customer activity, and analyzes internal data to improve fraud decisioning and customer evaluation rules. The role also supports transaction monitoring, due diligence, research and resolution of fraudulent activity, applicable reporting, bank audits, testing, and risk assessments. AI tools are used to improve review efficiency and quality, including generating risk summaries, supporting memo drafting, and automating alert triage. The position operates in a fully remote environment with teams across multiple time zones.

Requirements

Bachelor's degree in a related field or equivalent job experience.
At least 3 years of prior banking or Fintech experience, preferably in an investigative and analytical role or with exposure to fraud-related behavior in consumer and/or business segments.
Proficiency in online and internal application research across applicable systems, as well as reporting and analytical tools.
Innovative and creative approach, with an interest in suggesting new solutions to existing problems.
Detail-oriented, highly analytical, and comfortable working with data.
Experience or familiarity with Slack, Apple MacOS, and GSuite.

Nice To Haves

CAMS, CFCS, or CFE certification.

Responsibilities

Manually review and analyze new account applications and existing customer and provider accounts to identify and prevent potential fraud.
Triage alerts using risk scores and trend analysis to support decision-making.
Manage case management for large-scale fraud cases.
Assist leadership in identifying high-risk behaviors among current customers by monitoring customers, assessing transactional activity, and tracking behavior against expected patterns.
Aggregate and analyze internal data to assess fraud decisioning performance and identify insights to improve fraud mitigation strategies and customer evaluation rules.
Collaborate with Customer Service, Operations, and Compliance teams to optimize policies and controls for monitoring and due diligence of transactions, consumers, and providers.
Work with other departments to identify, manage, and communicate fraud and identity theft cases.
Leverage AI tools to improve review efficiency and quality, including AI-generated risk summaries, memo-drafting support, and automated alert triage.
Perform other fraud-related duties as needed.
Conduct back-office research and resolution of fraudulent activity and complete applicable reporting.
Support bank audits, monitoring and testing, and risk assessments as applicable.
Monitor industry trends related to money laundering and fraud schemes, including detecting and reporting suspicious activity.
Work effectively in a fully remote environment with teams spanning multiple time zones.