Fraud Analyst

Educational Federal Credit Union•Miami, FL

About The Position

The Enterprise Fraud Analyst identifies, investigates, and mitigates fraud risks across Educational Federal Credit Union. The role supports organization-wide fraud prevention by analyzing trends, monitoring activity across multiple channels, and partnering with business units to strengthen controls, reduce losses, and protect members. The analyst also contributes to enterprise risk management and regulatory compliance.

Requirements

Strong understanding of financial fraud schemes and prevention methods.
Demonstrated ability to analyze complex data and identify actionable insights.
Excellent written and verbal communication skills.
High integrity and discretion when handling sensitive information.
Ability to think strategically, conceptually, and analytically, with strong organizational skills.
Strong attention to detail.
Ability to meet deadlines and manage changing priorities with limited direction.
Advanced proficiency with Microsoft Office.
Maintain confidentiality of the Credit Union and member records at all times.
Advanced knowledge of EdFed products and services.

Nice To Haves

Experience in a credit union or community banking environment.
Knowledge of NCUA regulations and fraud-related expectations.
Familiarity with enterprise fraud platforms and case management systems.
Experience with data analytics, SQL, or reporting tools.

Responsibilities

Monitor and analyze fraud activity across credit union products and channels, including deposits, lending, cards, ACH, wires, online banking, and mobile banking.
Investigate suspected fraudulent activity and document cases in accordance with enterprise standards.
Identify fraud trends, root causes, and emerging risks affecting multiple business units.
Use internal and external resources to understand fraud analysis practices, processes, and compliance implications, including meeting with department leaders, communicating with examiners, and conducting research.
Partner with business lines across the enterprise to implement fraud controls.
Support enterprise fraud strategies, policies, and procedures to promote consistent application across the organization.
Develop and maintain fraud metrics, dashboards, and reporting for leadership and risk committees.
Recommend process improvements and system enhancements to reduce fraud exposure and member impact.
Assist with fraud-related risk assessments.
Assist with vendor management for fraud detection tools and monitoring systems, and administer those systems.
Support regulatory exams, audits, and internal reviews related to fraud risk.
Participate in enterprise incident response efforts for significant fraud events.
Perform other duties as assigned by management.