Fraud Analyst

OneAZ Credit Union • Phoenix, AZ

12h • $56,823 - $71,029 • Onsite

About The Position

The Fraud Analyst is responsible for identifying and handling suspicious and problematic account activities while providing consultation and operational direction through professional reports. Core responsibilities include monitoring account activity, performing transactional analysis, preparing reports with recommendations to reduce fraud and transaction risk, and investigating cases of external fraud including but not limited to identity theft, card fraud, fraudulent checks, and various loan related fraud. The Fraud Analyst participates in operational projects and meetings, assists Investigators, Compliance and Risk Management team with various fraud and security requests, and completes all assigned tasks and help desk work orders.

Requirements

• High School Diploma or GED Required
• Three (3) to five (5) years of analytical operations experience Required
• Three (3) to five (5) years of experience conducting investigations for the banking industry and/or law enforcement agencies including Fraud, AML, Credit, or Risk. Required
• Strong problem-solving skills
• Knowledge of and experience with investigations, analytical techniques, interviewing, security, and fraud prevention.

Nice To Haves

• Bachelor's Degree in criminal justice, business or a related field. Preferred

Responsibilities

• Gathers information from internal and external sources for the identification of high-risk accounts/transactions and performs independent assessments of the identified risks to determine an appropriate course of action regarding the account or member.
• Creates and maintains comprehensive case files that document the decision-making process and contain all applicable supporting documentation. Ensures that regulatory reports are prepared in a manner associated with a law enforcement audience and meet regulatory expectations.
• Monitors account activity, analyzes data of fraud/risk to identify risk and loss exposure and takes appropriate action to prevent or limit losses.
• Maintains relationships with peers, law enforcement, and regulatory bodies to stay current on fraud, security, and loss prevention issues affecting credit unions.
• Gathers material evidence for investigations from internal sources, as well as from other financial institutions and law enforcement.
• Provides recommendations for enhancing/improving internal control that results in a reduction of fraud/transactional risks.
• Conducts and assists with training for branch and departmental associates related to fraud and loss prevention.
• Processes surveillance requests for financial institutions and law enforcement.
• Provides phone support to branches and business departments related to fraud, suspicious activity, security, and workplace safety matters.
• Supports other Risk Team Members and performs additional duties as required.
• Assists in creating cases and may write low level/less complex SAR's.
• Assists Compliance with review of CTR's in the absence of the BSA & Compliance Specialist.

Benefits

• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Low-cost Medical, Dental & Vision plans
• Paid childcare assistance
• Award-winning 401K
• Gym fee reimbursement
• Tuition Reimbursement
• Student loan repayment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED